JC Penney to get rid of checkout counters and clerks

JC Penney

J.C. Penney store in Niles, Illinois. May 2005.
Photographer: Tim Boyle
Copyright Getty Images

Advertisement

Posted: 07/19/2012

CLEVELAND - Struggling retailer JC Penney is making some big changes that will affect customers and its clerks. The store is getting rid of its check-out counters.

CEO Ron Johnson said it will remove check-out counters in stores and replace them with a system that won't require clerks. It's all part of an effort to return the department store chain to profitability.

Shoppers will be able to use self check-out machines, similar to those found in grocery stores.

JC Penney is also planning to replace traditional bar codes on price tags with high-tech radio frequency identification, or "R-F-I-D" chips to make purchases faster.

Johnson told " Fortune " magazine he hopes to phase out check-out counters by 2014.

Copyright 2012 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

  • Comments
advertisement

Smart Shopper


  1. TODAY: 50% off at Fuego Tacos

    TODAY: 50% off at Fuego Tacos

    Take a break from the kitchen with this Smart Shopper Deal of the Day because it’s a phenomenal offer at a phenomenal place.

  2. Grocery deals at Valley stores this week

    Grocery deals at Valley stores this week

    Here is your first look at Valley grocery deals this week.

    • Engaged? 70% off wedding dresses

      Engaged? 70% off wedding dresses

      Smart Shopper Daphne Munro found a place where you can buy the perfect wedding gown without spending your entire budget.

    More Personal Finance