Chase bank experienced a problem Monday that had customers scrambling to figure out where their money went.
JP Morgan Chase said it hadn’t been hacked but was having a problem “related to an internal issue” as customers found their accounts showing zero balances.
Some customers shared their frustration on Twitter and showed screen shots of zero balances. Others received messages that their bank account balances were unavailable, according to cnet.com .
"We have a technology problem regarding customers' balance information that we are working to resolve," a bank spokesperson said. "It has nothing cyberthreats; it's an internal issue. We are very sorry to our customers for the inconvenience."
The representative said credit cards and mortgage accounts were not affected.
There was no word how many customers were affected.
Read more here .
Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Click on the region names in the map below to see news from that region.
Things To Do
Need a break from holiday madness? Take a look at our list of some fun ways to spend your weekend!
RIGHT NOW: Top Stories
The weekend before Christmas is expected to be the busiest shopping period after Black Friday.
Video shows a small plane crashing in Tampa, Florida and a police officer pulling the unconscious pilot from the aircraft.
A Valley woman says a number of her customers will be without some very special Christmas gifts after a thief stole packages from outside her front door.
The storm system that brought unsettled weather to Arizona is moving away, bringing much nicer weather for the start of our week.
Sunday's game between the Arizona Cardinals and the Seattle Seahawks has a lot riding on it for both teams.
Eric Bledsoe scored 25 points and Phoenix matched its season high with 15 3-pointers -- in 30 tries -- to beat the Dallas Mavericks 123-108 Saturday night.