Frequently asked questions about ABC15

I am having problems with the new ABC15.com. Who do I contact?
Please view this page on FAQs concerning issues about ABC15.com . Linked off that page is also a Contact Us form that you can use if that page does not answer your question.

Where can I view the archived video for each of your daily newscasts?
ABC15.com does not currently post links to watch entire archived newscasts. Instead, individual video stories from each newscast are posted within associated text stories. Those stories can be found in the News section of the site, or via the search bar at the top of this page.

How do I find an old story on ABC15.com?
You can search for stories in several ways. First, try using the "search box" at the top, right corner of this page. Just enter keywords for the story you're trying to find. You can also navigate to the different sections of the site based on the type of content you are looking for, or search our site archive page , which displays the 200 most recently updated scripts.

How can I request a tour of ABC15?
To book a tour of the ABC15 building in Phoenix, send an email request to promotions@abc15.com. A maximum of 15 people can be included on each tour. Tours take place on Tuesdays and Thursdays only.

I would like an ABC15 Anchor or Reporter MMJ to speak at my event. Who do I contact?
To request an ABC15 speaker for your event, send an email to promotions@abc15.com with the event date/time information.

HDTV on ABC15
How is Digital Television different from "regular television"?

Digital TV (DTV) is a new television system that provides over-the-air digital and high definition (HDTV) programming. Instead of a traditional analog signal, video signals are created and transmitted as digital information with no resulting loss in clarity or detail. Consequently, your DTV picture at home is delivered with stunning detail and CD quality sound.

How can I see KNXV-DT?

KNXV-DT, available on digital Channel 15.1, is a free, over-the-air broadcast. There is no need for a cable service or satellite dish. All you need is an HDTV television or a digital tuner and a TV antennae, the same kind you’ve used for your old analog signal. You can check with your local TV retailer for more advanced "smart" over-the-air antennas as well. Again, this is a free service. ABC15's hi-definition transmitter is located on South Mountain.

What exactly do I need in order to receive HDTV?

For free reception, you’ll need an antenna, and an HDTV compatible television set or projector with built-in digital tuner. If the tuner is not built-in, you’ll need to purchase a separate set-top digital tuner box. Ask your local electronics retailers about availability. Some receivers are “bundled” with cable or satellite services as well. Depending on your location, you may need either a small set-top antennae or a larger unit installed outside. Regarding signal strength, be aware that an HDTV signal is an “all-on or all-off” signal. It doesn’t get weaker or stronger as you tune it in; either it’s all there…or not there at all, depending on distance and signal strength.