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Social Security spends $700,000 on Phoenix conference

Reported by: Josh Bernstein
Email: jbernstein@abc15.com
Produced by: Dan Siegel
Last Update: 7/18/2009 10:38 am

Video Click the play button on the video window to the right to see the story

PHOENIX -- A Social Security Administration motivational management conference held at a high-end Valley resort last week cost $700,000, the SSA told the ABC15 Investigators.

Costs for the conference at the Arizona Biltmore Resort & Spa included airfare, hotel entertainment, dancers, motivational speakers, and food, an administration official said.

A spokesperson outside the SSA's Phoenix office declined to comment.

Video Click here to watch an interview with a Social Security representative

A spokesperson from the SSA's regional office said the conference was essential, that teleconferencing was not an option, and that all 675 managers needed to meet in person.

The SSA provided ABC15 with a list of courses provided at the conference, which included "Techniques to Empower You," "Mentoring the Generations," and "Emotional Intelligence."

But the information provided by the SSA did not mention an after-hours casino trip, family members staying at the hotel, or the 20-minute dance party ABC15 observed.

Video Click here to watch conference dance video
Rooms for the conference were booked at $85 per night, far below the $400-plus room rate in prime season.

The SSA said the entire conference was put out to bid and all employees flew coach class, including the commissioner.

Video Click here to watch an extended interview with a participant

The conference cost was still a tough pill to swallow for taxpayers.

"It sounds like a big rip off to me," one Phoenix resident said.

"That's not right," another Valley resident told ABC15 after watching video of conference events.

Social Security trustees said in May the program will start paying out more in benefits than it collects in taxes in 2016, and the program's trust fund will be depleted by 2037.

Social Security Administration Statement

This was a training conference.  The location was selected through the government's competitive bidding process.  The facility that was selected was the lowest bidder, and we paid well-below the prescribed government rate.
-Leslie Walker, Regional Communications Director, Social Security Administration

Workshops at the Conference

(This list was provided to ABC15 by the Social Security Administration)

Multigenerational Communication - What you need to know to effectively manage four generations at work

RelationsShifts - Techniques to empower you to change the way you relate to your work, your colleagues, our organization and our customers

A Leadership Role in Strategic Management Planning - Learn how to be a strategic leader

Managing Diverse People - Forum to discuss diversity and management for all employees

eServices in SSA - Learn about new and innovative agency initiatives and how they will change the face of SSA and help us to meet the workload challenges ahead

Mentoring the Generations -Will help you engage effectively across all dimensions of diverse thoughts, ideas, attitudes, beliefs, behavior and values of all generations

Emotional Intelligence - Learn to "lead from where you stand" and focus on a wide array of competencies and skills that drive leadership performance

Policy Perspectives - Learn what's driving SSA in terms of programs, staffing and beneficiaries, how we change policy, hot policy issues

Reasonable Accommodation - Learn how to recognize potential Reasonable Accommodation issues and what actions are needed when certain indicators are present

Health Information Technology - SSA plans for and use of health IT to improve our disability program

Improving Organizational Performance Through Employee Engagement - The effectiveness of engagement in improving organizational operations as well as the supervisory behaviors which foster greater engagement

Removing the Barriers - Learn a hands-on problem solving process that gives employees the opportunity to identify areas of conflicts and concerns in the workplace and options or solutions to address them

Interest Based Bargaining - Learn a collaborative process used for contract negotiations and daily problem solving that will benefit the organization as a whole

Leading at a Higher Level - Join a panel of current Senior Executive Service (SES) Career Development Program Associates and learn what steps they took to prepare themselves for placement in the SES



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