ABC15 frequently asked questions

I am having problems with the new ABC15.com. Who do I contact?
Please visit our contact us page in the About Us section. You can submit your question, and we'll get back to you quickly with an answer.

Where can I view the archived video for each of your daily newscasts?
ABC15.com does not currently post links to watch entire archived newscasts. Instead, individual video stories from each newscast are posted within associated text stories. Those stories can be found in the News section of the site, or via the search bar at the top of this page.

How do I find an old story on ABC15.com?
You can search for stories in several ways. First, try using the "search box" at the top, right corner of this page. Just enter keywords for the story you're trying to find. You can also navigate to the different sections of the site based on the type of content you are looking for.

How can I request a tour of ABC15?
At ABC15, we think it’s important to show inquiring minds what happens “behind the scenes” at a television station and are more than happy to give tours.

If you'd like to schedule a tour, our requirements are as follows:

Station tours will be given to groups with a minimum of 10 people, ages 8 and up on Mondays and Wednesdays, between noon and 2pm. One adult per 10 kids must be present.

The tours will be conducted by the ABC15 Marketing/Promotions Department or other trained employees and will last approximately 30 to 40 minutes.

To participate in an ABC15 tour, all attendees are required sign to our company release form. A guardian signature is needed for those under the age of 18 and all forms need to be turned in to ABC15 prior to their scheduled tour.

By agreeing to the ABC15 station tour policy, participants understand that there is a possibility that their picture or video footage of attendees could be used on any ABC15 platform including, but not limited to ABC15.com, Facebook, Twitter and other social media websites, or on any of our television programming.

Due to a high volume of ABC15 station requests, please give us at least one month’s notice before your requested tour date.

To book a tour of the ABC15 building in Phoenix, send an email request to promotions@abc15.com.

I would like an ABC15 Anchor or Reporter MMJ to speak at my event. Who do I contact?
To request an ABC15 speaker for your event, send an email to promotions@abc15.com with the event date/time information.

HDTV on ABC15
How is Digital Television different from "regular television"?

Digital TV (DTV) is a new television system that provides over-the-air digital and high definition (HDTV) programming. Instead of a traditional analog signal, video signals are created and transmitted as digital information with no resulting loss in clarity or detail. Consequently, your DTV picture at home is delivered with stunning detail and CD quality sound.

How can I see KNXV-DT?

KNXV-DT, available on digital Channel 15.1, is a free, over-the-air broadcast. There is no need for a cable service or satellite dish. All you need is an HDTV television or a digital tuner and a TV antennae, the same kind you’ve used for your old analog signal. You can check with your local TV retailer for more advanced "smart" over-the-air antennas as well. Again, this is a free service. ABC15's hi-definition transmitter is located on South Mountain.

What exactly do I need in order to receive HDTV?

For free reception, you’ll need an antenna, and an HDTV compatible television set or projector with built-in digital tuner. If the tuner is not built-in, you’ll need to purchase a separate set-top digital tuner box. Ask your local electronics retailers about availability. Some receivers are “bundled” with cable or satellite services as well. Depending on your location, you may need either a small set-top antennae or a larger unit installed outside. Regarding signal strength, be aware that an HDTV signal is an “all-on or all-off” signal. It doesn’t get weaker or stronger as you tune it in; either it’s all there…or not there at all, depending on distance and signal strength.

Print this article Back to Top